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24/7 Support

24/7 Technical Support for Seamless Operations

Our 24/7 support service ensures that your systems are constantly monitored and any technical issues are resolved promptly, minimizing downtime and improving business continuity.
Features

Why our ERP Solutions

Round-the-Clock Support

Receive uninterrupted support whenever issues arise, ensuring seamless operations 24/7.

Expert Troubleshooting

Our experts identify and troubleshoot system issues quickly to minimize downtime and improve overall performance.

Multi-Channel Support

Get support through multiple channels including phone, email, and live chat.

Real-Time Monitoring

Our team continuously monitors your systems, providing proactive support to prevent problems before they arise.

Issue Resolution & Escalation

Swiftly resolve issues with a clear escalation path to ensure critical problems are addressed immediately.

Continuous System Performance

Maintain optimal performance with regular system checks and prompt resolution of any performance bottlenecks.

Comprehensive MySQL Management Features

Our MySQL managed services include a wide range of features designed to optimize performance, enhance security, and ensure reliability.

24/7 Availability

Get technical assistance at any time of the day, every day of the year.

Technical Troubleshooting

Our support team provides expert troubleshooting to quickly resolve any technical issues.

Support Across Multiple Channels

Support is available via phone, email, or live chat for your convenience.

Real-Time System Monitoring

Real-time monitoring of your systems ensures proactive issue detection and resolution.

Swift Issue Resolution

Issues are quickly resolved, with a clear escalation process for critical problems.

Continuous Performance Optimization

Regular system performance checks and optimization to keep your infrastructure running smoothly.

Pricing

Pricing Plans For 24/7 Support

Basic Support

£300/month

  • Basic support during business hours with email and phone assistance.
  • Includes email and phone support for standard troubleshooting.
  • 1-2 hours response time

Premium Support

£700/month

  • 24/7 support with priority response times and dedicated agents.
  • All features of Basic Support, plus priority support and immediate escalation.
  • 30-minute response time

Enterprise Support

£1,500/month

  • Comprehensive support package with dedicated 24/7 support, system monitoring, and escalation processes.
  • Full-featured support including proactive system monitoring, immediate issue resolution, and comprehensive troubleshooting.
  • Immediate response & dedicated agent
Informative Video

Learn More About 24/7 Support

See how our 24/7 support service keeps your systems running smoothly and your operations uninterrupted.

Schedule a consultation to discuss your 24/7 support needs and keep your systems optimized around the clock.

020 4629 8131
info@sohrabsolutions.com

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Services

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